/* ==========================================================================
   Admin comms: the public contact page (/contact, /ar/contact) and the
   customer's ticket page. Loaded after hp-guides.css (header, banner,
   footer). Tokens only, so dark mode follows; logical properties for RTL.
   ========================================================================== */

body.hp-ui.hp-support .hps-layout {
    display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: clamp(20px, 3vw, 36px);
    align-items: start; margin-top: clamp(24px, 4vw, 44px);
}
body.hp-ui.hp-support .hps-main { min-width: 0; }
body.hp-ui.hp-support .hps-aside { display: grid; gap: 14px; }

body.hp-ui.hp-support .hps-card {
    background: var(--hx-surface); border: 1px solid var(--hx-line); border-radius: 26px; box-shadow: var(--hx-shadow);
}

/* ---------- Form ---------- */
body.hp-ui.hp-support .hps-form { display: grid; gap: 22px; padding: clamp(22px, 4vw, 36px); }
body.hp-ui.hp-support .hps-row { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
body.hp-ui.hp-support .hps-field { display: grid; gap: 8px; min-width: 0; margin: 0; padding: 0; border: 0; }
body.hp-ui.hp-support .hps-field > label,
body.hp-ui.hp-support .hps-field > legend { padding: 0; color: var(--hx-ink); font-weight: 700; font-size: .95rem; }
body.hp-ui.hp-support .hps-optional { margin-inline-start: 6px; color: var(--hx-ink-3); font-weight: 600; font-size: .8rem; }
body.hp-ui.hp-support .hps-control {
    width: 100%; min-height: 50px; padding: 12px 15px; border: 1px solid var(--hx-line-2); border-radius: 14px;
    background: var(--hx-surface-2); color: var(--hx-ink); font: inherit; font-size: 1rem;
    transition: border-color .2s ease, box-shadow .2s ease, background-color .2s ease;
}
body.hp-ui.hp-support textarea.hps-control { min-height: 168px; resize: vertical; line-height: 1.6; }
body.hp-ui.hp-support .hps-control::placeholder { color: var(--hx-ink-3); }
body.hp-ui.hp-support .hps-control:focus { outline: none; border-color: var(--hx-royal); background-color: var(--hx-surface); box-shadow: 0 0 0 4px var(--hx-royal-soft); }
html[data-hp-theme="dark"] body.hp-ui.hp-support .hps-control:focus { border-color: var(--hx-quill); }
body.hp-ui.hp-support .hps-control[aria-invalid="true"] { border-color: var(--hx-danger); }
body.hp-ui.hp-support .hps-check { max-width: 140px; font-variant-numeric: tabular-nums; }
body.hp-ui.hp-support .hps-hint { margin: 0; color: var(--hx-ink-3); font-size: .84rem; line-height: 1.5; }
body.hp-ui.hp-support .hps-hint a { color: var(--hx-royal-ink); }
body.hp-ui.hp-support .hps-error { margin: 0; color: var(--hx-danger); font-size: .86rem; font-weight: 600; }
body.hp-ui.hp-support .hps-alert {
    padding: 14px 16px; border-radius: 16px; background: var(--hx-danger-soft); border: 1px solid color-mix(in srgb, var(--hx-danger) 30%, transparent);
}
body.hp-ui.hp-support .hps-alert strong { display: block; color: var(--hx-danger); }
body.hp-ui.hp-support .hps-alert p { margin: 4px 0 0; color: var(--hx-ink); font-size: .92rem; }

body.hp-ui.hp-support .hps-topic-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 10px; }
body.hp-ui.hp-support .hps-topic { position: relative; display: block; cursor: pointer; }
body.hp-ui.hp-support .hps-topic input { position: absolute; inset: 0; width: 100%; height: 100%; margin: 0; opacity: 0; cursor: pointer; }
body.hp-ui.hp-support .hps-topic span {
    display: flex; align-items: center; min-height: 50px; padding: 10px 14px; border: 1px solid var(--hx-line-2); border-radius: 14px;
    background: var(--hx-surface-2); color: var(--hx-ink-2); font-weight: 600; font-size: .94rem; line-height: 1.3;
    transition: border-color .2s ease, background-color .2s ease, color .2s ease;
}
body.hp-ui.hp-support .hps-topic span::before {
    content: ""; flex: none; width: 16px; height: 16px; margin-inline-end: 10px; border-radius: 50%;
    border: 2px solid var(--hx-line-2); background: var(--hx-surface); transition: border-color .2s ease, box-shadow .2s ease;
}
body.hp-ui.hp-support .hps-topic:hover span { border-color: var(--hx-royal); color: var(--hx-ink); }
body.hp-ui.hp-support .hps-topic input:checked + span { border-color: var(--hx-royal); background: var(--hx-royal-soft); color: var(--hx-royal-ink); }
body.hp-ui.hp-support .hps-topic input:checked + span::before { border-color: var(--hx-royal); box-shadow: inset 0 0 0 3px var(--hx-surface), inset 0 0 0 8px var(--hx-royal); }
body.hp-ui.hp-support .hps-topic input:focus-visible + span { outline: 2px solid var(--hx-quill); outline-offset: 2px; }
html[data-hp-theme="dark"] body.hp-ui.hp-support .hps-topic input:checked + span { border-color: var(--hx-quill); color: var(--hx-ink); }
html[data-hp-theme="dark"] body.hp-ui.hp-support .hps-topic input:checked + span::before { border-color: var(--hx-quill); box-shadow: inset 0 0 0 3px var(--hx-surface), inset 0 0 0 8px var(--hx-quill); }

/* The honeypot stays out of sight and out of the tab order. */
body.hp-ui.hp-support .hps-trap { position: absolute !important; inset-inline-start: -10000px; width: 1px; height: 1px; overflow: hidden; }

body.hp-ui.hp-support .hps-submit { display: flex; flex-wrap: wrap; align-items: center; gap: 14px 18px; }
body.hp-ui.hp-support .hps-submit .hp-btn { min-height: 52px; padding-inline: 28px; }
body.hp-ui.hp-support .hps-submit .hps-hint { flex: 1 1 240px; }

/* ---------- Sent ---------- */
body.hp-ui.hp-support .hps-sent { display: grid; justify-items: start; gap: 14px; padding: clamp(26px, 5vw, 44px); border-inline-start: 3px solid var(--hx-quill); }
body.hp-ui.hp-support .hps-sent-mark { display: grid; place-items: center; width: 52px; height: 52px; border-radius: 16px; background: var(--hx-royal-soft); color: var(--hx-royal-ink); }
body.hp-ui.hp-support .hps-sent-mark svg { width: 26px; height: 26px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
body.hp-ui.hp-support .hps-sent h2 { margin: 0; font-size: clamp(1.9rem, 4vw, 2.6rem) !important; color: var(--hx-ink); }
body.hp-ui.hp-support .hps-sent h2 em { color: var(--hx-quill); }
body.hp-ui.hp-support .hps-sent p { margin: 0; color: var(--hx-ink-2); font-size: 1.04rem; line-height: 1.65; max-width: 60ch; }
body.hp-ui.hp-support .hps-ref { color: var(--hx-ink); font-family: var(--hx-f-mono); letter-spacing: .03em; unicode-bidi: isolate; }
body.hp-ui.hp-support .hps-actions { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 4px; }

/* ---------- Aside ---------- */
body.hp-ui.hp-support .hps-side { display: grid; gap: 8px; padding: 20px 22px; border-radius: 22px; box-shadow: none; }
body.hp-ui.hp-support .hps-side-icon { display: grid; place-items: center; width: 38px; height: 38px; border-radius: 12px; background: var(--hx-quill-soft); color: var(--hx-quill-ink); }
body.hp-ui.hp-support .hps-side-icon svg { width: 19px; height: 19px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
body.hp-ui.hp-support .hps-side h2 { margin: 4px 0 0; color: var(--hx-ink); font: 700 1.02rem/1.3 var(--hx-f-body); }
body.hp-ui.hp-support .hps-side p { margin: 0; color: var(--hx-ink-2); font-size: .92rem; line-height: 1.55; }
body.hp-ui.hp-support .hps-link { justify-self: start; color: var(--hx-royal-ink); font-weight: 700; text-decoration: underline; text-underline-offset: 4px; text-decoration-color: color-mix(in srgb, currentColor 35%, transparent); }
body.hp-ui.hp-support .hps-link:hover { text-decoration-color: currentColor; }

/* ---------- Ticket page ---------- */
body.hp-ui.hp-support .hps-ticket-head { display: grid; gap: 10px; max-width: 760px; margin: clamp(28px, 5vw, 56px) auto 0; }
body.hp-ui.hp-support .hps-ticket-head .hp-kicker { margin: 0; color: var(--hx-quill-ink); }
body.hp-ui.hp-support .hps-ticket-head h1 { margin: 0; color: var(--hx-ink); font-size: clamp(2rem, 5vw, 3rem) !important; line-height: 1.1; }
body.hp-ui.hp-support .hps-ticket-status { display: inline-flex; align-items: center; gap: 8px; justify-self: start; margin: 0; padding: 6px 12px; border-radius: 999px; background: var(--hx-surface-2); color: var(--hx-ink-2); font-weight: 700; font-size: .86rem; }
body.hp-ui.hp-support .hps-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--hx-ink-3); }
body.hp-ui.hp-support .hps-ticket-status.is-open .hps-dot { background: var(--hx-quill); }
body.hp-ui.hp-support .hps-ticket-status.is-pending { background: var(--hx-royal-soft); color: var(--hx-royal-ink); }
body.hp-ui.hp-support .hps-ticket-status.is-pending .hps-dot { background: var(--hx-royal); }
body.hp-ui.hp-support .hps-flash { max-width: 760px; margin: 18px auto 0; padding: 12px 16px; border-radius: 14px; background: var(--hx-ok-soft); color: var(--hx-ink); font-weight: 600; }
body.hp-ui.hp-support .hps-thread { list-style: none; display: grid; gap: 14px; max-width: 760px; margin: 26px auto 0; padding: 0; }
body.hp-ui.hp-support .hps-msg { display: grid; gap: 8px; padding: 18px 20px; border: 1px solid var(--hx-line); border-radius: 22px; background: var(--hx-surface); scroll-margin-top: 110px; }
body.hp-ui.hp-support .hps-msg.is-team { border-inline-start: 3px solid var(--hx-royal); background: color-mix(in srgb, var(--hx-royal-soft) 55%, var(--hx-surface)); }
html[data-hp-theme="dark"] body.hp-ui.hp-support .hps-msg.is-team { border-inline-start-color: var(--hx-quill); }
body.hp-ui.hp-support .hps-msg-meta { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 6px 14px; margin: 0; color: var(--hx-ink-3); font-size: .84rem; }
body.hp-ui.hp-support .hps-msg-meta b { color: var(--hx-ink); }
body.hp-ui.hp-support .hps-msg-body { color: var(--hx-ink); font-size: 1rem; line-height: 1.7; white-space: pre-line; overflow-wrap: anywhere; }
body.hp-ui.hp-support .hps-reply { display: grid; gap: 12px; max-width: 760px; margin: 22px auto 0; padding: clamp(20px, 4vw, 28px); }
body.hp-ui.hp-support .hps-reply > label { color: var(--hx-ink); font-weight: 700; }
body.hp-ui.hp-support .hps-reply textarea.hps-control { min-height: 140px; }

@media (max-width: 960px) {
    body.hp-ui.hp-support .hps-layout { grid-template-columns: minmax(0, 1fr); }
    body.hp-ui.hp-support .hps-aside { grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); }
}
@media (max-width: 640px) {
    body.hp-ui.hp-support .hps-row { grid-template-columns: minmax(0, 1fr); }
    body.hp-ui.hp-support .hps-topic-grid { grid-template-columns: minmax(0, 1fr); }
    body.hp-ui.hp-support .hps-submit .hp-btn { width: 100%; }
    body.hp-ui.hp-support .hps-form { border-radius: 22px; }
    body.hp-ui.hp-support .hps-check { max-width: none; }
}
@media (prefers-reduced-motion: reduce) {
    body.hp-ui.hp-support :is(.hps-control, .hps-topic span, .hps-topic span::before) { transition: none; }
}